Privacy Policy

At Steamboat Cases, we understand the importance of your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our ski cases online. By using our website, you consent to the terms described in this Privacy Policy.

Information We Collect

1. Personal Information:

Contact Information: We may collect your name, email address, phone number, and shipping address to fulfill your orders and provide customer support.

Payment Information: When you make a purchase, we collect payment details such as credit card information. This information is securely processed through our trusted payment partners.

2. Non-Personal Information:

Website Usage Data: We collect non-personal information such as IP addresses, browser type, and device information to improve our website and enhance your user experience.

How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: To process and fulfill your orders, including shipping and delivery of our ski cases.

Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have.

Communications: To send order confirmations, shipping notifications, and other transactional emails. We may also send promotional emails with your consent.

Website Improvement: To analyze website usage data and make improvements to our website, services, and user experience.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes such as:

Service Providers: We may share your information with third-party service providers who assist us in areas such as payment processing, order fulfillment, and website analytics.

Legal Compliance: We may disclose information when required by law, in response to legal processes, or to protect our rights and comply with legal obligations.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our website uses secure socket layer (SSL) technology to encrypt data during transmission.

Your Choices

You have the right to:

Access and Update: Access and update your personal information by logging into your account.

Opt-Out: Opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes through our website or other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at customersupport@steamboatcases.com.

Thank you for trusting Steamboat Cases with your information. Enjoy your ski cases and have a great adventure on the slopes!